March 25, 2020
Dear Clients and Families:
Community Home Nursing Services is actively monitoring the progression of the coronavirus, COVID-19, to ensure that we have the most accurate and the latest information on the threat of the virus. As you know, this situation continues to develop rapidly as new cases are identified in our communities and our protocols will be adjusted as needed.
While most cases of COVID-19 are mild, causing only fever and cough, a small percentage of cases become severe and may progress particularly in the elderly and people with underlying medical conditions. Because this is the primary population that Community Home Nursing serves, we understand your concern and we want to share with you how our organization is responding to the threat of COVID-19.
Community Home Nursing Services is following updates and procedures form the Centers for Disease Control (CDC), Georgia Department of Community Health,
Georgia Department of Public Health, Local, County, State and Federal Authorities, the Georgia Association of Community Care Providers, and your case managers. Our response and plans may adjust according to the recommendations from these organizations.
As a standard practice, we have an emergency preparedness plan in place. We will continue to follow it as this situation evolves or update it accordingly.
All caregivers follow established protocol regarding staying home when sick. This has always been our protocol.
Communication with caregivers to assess any known risk factor, such as travel to areas with widespread outbreaks and local contact in areas known to have reported cases are ongoing. We will advise them not to report to work if they are deemed high risk.
We believe the home remains the safest place for you and your loved one, as indications show that the virus is spread more quickly in facilities and larger group or public settings. Possible exposure will remain the lowest for those who are able to stay in their homes with limited outside contact. For this reason, we feel fortunate to be able to provide care that can keep people at home through personalized care and support.
Many of our clients are especially at risk, given they are older adults and/or have underlying health issues. We are vigilant about our need to help protect these individuals from illness be it the flu, COVID-19, or any other communicable disease. These measure are not new to us as we seek to minimize risk regularly for our clients, regardless of an outbreak such as this new coronavirus.
Contingency Planning for You or Your Loved One
Depending on the severity of the spread of illness in communities or the response take by National or State authorities ( Shelter in place or quarantine), our staffing levels may be affected. As a result, we may be unable to cover all visits or shifts.
We will make every effort possible to provide our clients with safe and appropriate care and seek to avoid canceling visits or shifts, however, we cannot guarantee this will not occur given the uncertainties and ever changing situation.
At all times, regardless of a viral outbreak or other situation, we strongly recommend that our clients have alternative arrangements for the provisions of care in the event we are unable to provide services. We encourage you to consider putting into place back-up plans now, as the severity of the spread of this illness and planned interventions are still uncertain.
What You Can Do to Protect Yourself and Your Family
Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based sanitizer that contains at least 60% alcohol if soap and water are not available.
Avoid touching your eyes, nose or mouth.
Avoid contact with people that are sick.
Cover your mouth and nose with a tissue when you cough or sneeze, throw the tissue away and wash your hands.
Clean and disinfect objects and surfaces.
Eat well, drink lots of water and get enough rest to strengthen your immune system.
Have a family emergency preparedness plan that includes care coverage and back-up support, if possible.
Stay at home and away from others if you are feeling sick.
Limit your contact with others, do not be around groups of ten or more people.
If you are having a medical emergency, call 911 immediately.
We along with health care professionals worldwide are having issues procuring needed medical supples. If you have any questions, please feel free to contact us. I want to assure you that we are following all the necessary protocols to protect our clients and your loved one. We will continue to update you as more information becomes available.
Community Home Nursing Services